Prime Aussie Coastal Containers

Prime Aussie Coastal Containers (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, services, or communications.

By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect and process the following types of personal information:

a) Personal Identification Information

  • Full name

  • Email address

  • Phone number

  • Business name

  • Physical address (if required for delivery or service)

b) Business & Transaction Information

  • Enquiries and quotations

  • Purchase and delivery details

  • Payment-related information (processed securely via third-party providers)

c) Technical & Usage Information

  • IP address

  • Browser type and version

  • Pages visited and time spent on our website

  • Device and operating system information

2. How We Collect Information

We collect information through:

  • Website enquiry and contact forms

  • Phone calls, emails, and direct communications

  • Orders, quotations, and service requests

  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide customer support

  • Supply container products and related services

  • Process transactions and deliveries

  • Improve our website, services, and customer experience

  • Send service-related updates or important notices

  • Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information to third parties.

4. Cookies & Tracking Technologies

Our website may use cookies to enhance user experience and gather analytical data. Cookies help us:

  • Understand website traffic and usage patterns

  • Improve functionality and performance

You may choose to disable cookies through your browser settings; however, some website features may not function properly as a result.

5. Disclosure of Information

We may share your information only when necessary:

  • With trusted service providers (e.g., delivery, payment processors)

  • To comply with legal requirements or court orders

  • To protect our rights, property, or safety

All third parties are required to handle your information securely and in accordance with applicable privacy laws.

6. Data Security

Prime Aussie Coastal Containers takes reasonable steps to protect your personal information from:

  • Unauthorized access

  • Loss, misuse, or alteration

  • Disclosure or destruction

We implement appropriate technical and organizational security measures; however, no online transmission can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil the purposes outlined in this policy

  • Meet legal, accounting, or reporting obligations

When information is no longer required, it is securely deleted or anonymised.

8. Your Rights

You have the right to:

  • Request access to your personal information

  • Request correction of inaccurate or outdated data

  • Request deletion of your personal information (where legally permissible)

  • Withdraw consent for marketing communications

To exercise your rights, please contact us using the details provided below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites and encourage you to review their privacy policies independently.

10. Children’s Privacy

Our services and website are not intended for individuals under the age of 16. We do not knowingly collect personal information from minors.

11. Changes to This Privacy Policy

Prime Aussie Coastal Containers reserves the right to update or amend this Privacy Policy at any time. Any changes will be posted on this page, and continued use of our website constitutes acceptance of the updated policy.